“Hands down, one of the best Summits that I have ever been involved with.”

- Tom Hightman, Lockmasters

  1. When and where is SHDA’s 2023 Annual Industry Advancement Summit?

SHDA’s 2023 Annual Industry Advancement Summit will be held April 24-28, 2023, Caribe Royale, Orlando, FL. The hotel address is:

8101 World Center Drive

Orlando, Florida 32821

  1. How do I register for the Summit?

Attendee registration is open. To register for the 2023 Annual Industry Advancement Summit, please visit our Attendee Registration webpage or our Manufacturer Suite Room Registration webpage.

If you have any questions regarding attendee registration, please contact jgabbert@shda.org.

  1. How do I make my hotel reservation?

A rooming block has been setup at the Caribe Royale Resort at the discounted SHDA group rate. To receive the discounted rate, you must make your hotel reservations by April 1, 2023. You can make your reservation online or by calling the hotel at800-823-8300.

  1. What time is check-in/check-out at the hotel?

Check-in is at 4:00 PM and check-out is at 11:00 AM.

  1. What airport should I fly into?

Orlando International Airport

  1. What are some local dining options?

On-site hotel options include The Venetian Chop House, Tropicale Cafe, Café 24, Rum Bar, Starbucks, Calypso’s Pool Bar & Grill and in-room dining. If you are looking for off-site restaurants, be sure to visit the hotel’s website for recommendations.

  1. Is SHDA on social media?

We are on social media; we are active and want to engage with you and your company. Follow us on the outlets below for updates about SHDA and the 2023 Annual Industry Advancement Summit.


  1. Is there a Conference App?

Yes, SHDA has a designated app for the 2023 Annual Industry Advancement Summit. Information to download the app will be shared with registered attendees prior to the start of the event.

  1. I can no longer attend. How do I cancel my registration and hotel reservation?

Hotel Cancellation Policy:

The hotel’s room cancellation policy (non-COVID) is as follows: Guest Rooms are refundable up to three days in advance of your check-in date.

Attendee Registration Cancellation Policy:

If you cancel your Summit registration, it is your responsibility to cancel your hotel room reservations with the Caribe Royale Resort ‎ . For registration or cancellation questions, please contact jstallsmith@SHDA.org.

Cancellation with Full Refund: March 1, 2023
Cancellation with Partial Refund: March 2, 2023 – April 4, 2023
Refunds will not be granted for cancellations received after April 4, 2023.

  1. I have a specific question, who can I contact?

Registration Questions: Jill Gabbert – jstallsmith@shda.org  
Event and Hotel Reservation Questions: Christen Ensor at censor@SHDA.org